Executive - Operations

Job Summary

·       Process customer orders in a timely and accurate manner.

 

·       Manage customer inquiries from order placement to invoicing, keeping customers and Operation Manager informed.

·       Monitor the order fulfillment process to ensure timely delivery.

·       Liaise with Operations regarding stock availability, production scheduling and times, prior to processing of orders.

 


Job Responsibilities

·       Evaluation costs and maintaining profit margins

 

·       Analyzing operational data and maintaining product inventory

 

·       Monitoring whether policies and procedures are followed throughout the company

·       Communication with executives and upper management regularly to create

 

short- or long-term operational goals

 


Job Requirements

·       Min. 2-3 years’ experience in Operation or relevant industry.

·       Min. Diploma in Business Administration, Supply Chain, Operations or equivalent.

·       Detail-Oriented, responsible, proactive and able to work independently

·       Degree in Business, Marketing or relevant field of study

·       Working experience in operations is an added advantage

·       Language Requirements: Proficient in Bahasa Malaysia, Mandarin & English

·       Proven experience in operation, logistics or customer service

·       Proficiency in SQL system & Microsoft Office

·       Ability to multitask and manage time effectively