Executive - Operations
Job Summary
· Process customer orders in a timely and accurate manner. |
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· Manage customer inquiries from order placement to invoicing, keeping customers and Operation Manager informed. · Monitor the order fulfillment process to ensure timely delivery. · Liaise with Operations regarding stock availability, production scheduling and times, prior to processing of orders.
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Job Responsibilities
· Evaluation costs and maintaining profit margins |
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· Analyzing operational data and maintaining product inventory |
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· Monitoring whether policies and procedures are followed throughout the company |
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· Communication with executives and upper management regularly to create |
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short- or long-term operational goals |
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Job Requirements
· Min. 2-3 years’ experience in Operation or relevant industry.
· Min. Diploma in Business Administration, Supply Chain, Operations or equivalent.
· Detail-Oriented, responsible, proactive and able to work independently
· Degree in Business, Marketing or relevant field of study
· Working experience in operations is an added advantage
· Language Requirements: Proficient in Bahasa Malaysia, Mandarin & English
· Proven experience in operation, logistics or customer service
· Proficiency in SQL system & Microsoft Office
· Ability to multitask and manage time effectively